Grower Direct did a wonderful job! I ordered a bouquet to be delivered a week in advance, from the US and it was delivered on time and exactly as the picture showed on the website. Thank you, and I will not hesitate to use you again in the future on any floral gifts I may have!!

I ordered flowers for my mom for Mother’s Day, and they were delivered to the nursing home in which she resides; however, the staff failed to deliver them to her and when I called her she informed me that she had not received them. Suffice to say, I was very disappointed and I contacted both the florist and the home to try and figure out what had happened. Deniss, from Capilano Grower Direct, confirmed that they had, in fact, been delivered, and he offered to make another bouquet and personally delivered It. When he went there, he also asked the attendant if he would make sure the flowers got to my mom. I cannot thank him enough. It speaks volumes about the level of service. After she received the flowers, I spoke to mom and she said, ‘they’re the most beautiful flowers I’ve ever seen’! Awesome!! A big shout out to Deniss and Capilano Grower Direct!!

Flowers were even more beautiful than expected.